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Pricing & Negotiating Skills
Freelancers - Getting Paid What You Want
By Maria Piscopo

Whether you have been in business two years or twenty, it can still be discomforting and difficult to discuss pricing if you don’t know what to say and when to say it. Getting paid what you want is all about what you do and say at the beginning of a client relationship. It is very hard to try and change later. To get paid what you want you will need a clear and concrete strategy. Here are some techniques to review, renew or learn for the first time!

 Pricing Rules to Live By

  • Remove the “you” from the picture when price comes up. Talk about what “the project” will cost, not what “you” charge. No matter what the project is, making pricing too personal reduces your objectivity and ability to negotiate.
  • Use industry standard forms with legally accepted terms and conditions and know your industry business practices and standards. Don’t re-invent the wheel to generate an estimate form when dozens of professional associations have already designed the forms to protect you. Look to AIGA (www.aiga.org), Graphic Artist Guild (www.gag.org) , American Society of Media Photographers (www.asmp.org), Professional Photographers of America (www.ppa.com) and National Press Photographers Association (www.nppa.org). On most web sites that offer this type of assistance, use the search box for “business forms” and though most require membership in the association and it is well worth it!
  • Find out who is really in charge and if that person has both the responsibility and the authority to hire you. Learn negotiating considerations and use them wisely. Put everything in writing including the benefits of working with you. To get your price, learn to package your price.
  • Don't quote prices off the top of your head! It’s very, very rare that a fair price can be determined before the project scope is fully described and understood. Plan on calling the client back after you have some time to think it through. This is most important when you don't know the client or don't know if you have the job for certain.
  • Get complete and detailed project information. How many setups? How many views in each setup? How many variations on each view in each setup? How many sketches? How many approvals? Every creative area will have different production variables for their projects. Don’t wait until you are in the middle or at the end of the project for these variables to come up (and they will) be prepared now. Get all the information now, you may need it later to negotiate and you will certainly need it to accurately quote a price.
  • Prepare a verbal presentation of your pricing in advance so that you can handle any response. For example, when you ask your client, "What you described will cost $5,000, how does that fit your budget?" the client will respond positively or negatively. If they respond positively, then you go to the packaging your price step. If they are negative about your price, then you go to considerations to negotiate step.
 
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